Katy Townsend serves as Director of Policy and Compliance within DOAS’ Human Resources Administration Division. This division provides statewide Human Resources policy consultation, maintains the rules of the State Personnel Board, conducts statewide Human Resources auditing, and manages the state’s substance abuse testing, Reduction-in-Force, and Medical and Physical Examination Programs.
Prior to joining the Human Resources Administration, Ms. Townsend served as DOAS’ Chief Policy and Employee Relations Officer. With more than 20 years of state service, she has worked in various human resources roles with the former Department of Human Resources, Department of Labor, and Department of Administrative Services, concentrating primarily in policy and employee relations. A graduate of Eckerd College in St. Petersburg, Florida, Ms. Townsend holds a Senior Professional in Human Resources certification.