Frequently Asked Questions

External learners will be directed to the ELRA app to create an account.

Some agencies have employees taking the ‘SHP for Managers,' even though they do not have a manager role in GA@WORK. In this case, the employees’ manager needs to enroll for the training.

Learners have to first enroll for the assigned training which will then allow them to consume the training.

All the completed GA@WORK pre-go-live training records and the last five years of completions for active training courses.